Shipping & returns
We ship via USPS insured Priority mail to all 50 states and territories, APO/FPO addresses as well as internationally. Orders shipped to PO boxes, APO/FPO, Hawaii and US territories cannot be expedited.
We want you to be 100% satisfied with your purchases! We’ll gladly accept unused, unworn, unwashed, or defective merchandise purchased on anniekaills.com for return or exchange.
If we receive your return within 14 days of delivery, we’ll credit your original form of payment. Items received 15–30 days after delivery will be issued store credit. No refunds or credit for items received more than 30 days after delivery.
Unless item was damaged during shipment to you, all returned items must be in perfect, re-sellable condition with all tags and packaging intact. We will not accept returns for bath and body products, food items, customized or special-order or sale items. Buyer pays shipping except for items that were damaged upon delivery.
We will accept items for exchange up to 30 days after delivery. Buyer pays shipping. No exchanges on items shipped internationally.
Please contact [email protected] to start the return or exchange process.